The stay was quite disappointing due to the overall condition of the hotel. The rooms were in poor shape with stained sheets and outdated furnishings. The staff at the front desk were friendly and tried their best to help, but the cleanliness issues and lack of proper maintenance made it hard to enjoy the stay. The surrounding area felt unsafe and unattractive. It was hard to overlook the experience, especially when expecting a comfortable place to stay after a long day.

good customer service shines through despite outdated decor

Comfortable stay with friendly staff.

basic stay without highlights

The staff were friendly at check-in, which made for a welcoming arrival. The bed provided a comfortable place to rest for the night.

Overall, I did not find anything particularly enjoyable.

Honestly, for the price, the comfortable bed and great view were nice surprises. I enjoyed the clean room, but the hot tub was down, which was disappointing.

Great breakfast and friendly service, but the Wi-Fi was down during my stay.

I appreciated the friendly staff at check-in. they were efficient and welcoming. The room was fairly clean and had comfortable beds. The pool area looked well maintained, and I enjoyed a relaxing time there. However, the hallways were another story. Carpets were very dirty and had a lot of animal hair, which was off-putting. The noise from slamming doors echoed throughout the night, making it hard to sleep, especially since the heavy room doors didn’t have padding. My room had a few cleanliness issues, and I noticed the air conditioner had exposed wires, which made me concerned about safety. Breakfast could definitely improve. Options were limited, with only biscuits and cold gravy available. Overall, I experienced a mix of comfort with a few maintenance and cleanliness issues that need addressing.

The stay was enjoyable with friendly staff and a comfortable bed. The breakfast options were tasty, and I appreciated the convenient bar nearby for meals. The pool area was a highlight for my family. Everything was easy and straightforward. I'd consider returning for future trips. 😊

This place suits me perfectly with free Wi-Fi, 24-hour reception, and comfortable air conditioning. The staff helped me find parking on my first stay, which I appreciated. I’m excited to come back for a fun weekend!

great access to parks and local attractions for weekend explorers

during my stay, I appreciated how friendly the staff were, making my experience a lot more enjoyable, and I definitely benefited from the hotel's proximity to local landmarks, with the Lubbock Area Veterans Memorial just a short drive away and beautiful park views within walking distance, perfect for my city strolls.

Room was clean and comfortable. I did find a cockroach in the bathroom. Breakfast had a decent variety, but the location felt unsafe at night due to people outside the hotel.

Chill vibes, but could use sprucing up

Stayed for a night with the fam. The staff here were super friendly, especially the lady at the front desk. Room was decent, but man, it felt kinda old and worn out. Breakfast was a highlight, real eggs and a nice spread with a cheerful host made mornings better. Just wish the place didn’t scream ‘been here for a while. ’

i previously stayed in lubbock, but this stay was even better. the staff were friendly and made check-in a breeze. the bed was surprisingly comfortable, providing a great night's rest.

the pool was closed during my stay.

Not quite what I expected

The staff was friendly and provided exceptional service, making check-in smooth. I appreciated the comfortable bed for a restful night, even if the exterior seemed a bit tired.

However, access to the hotel was a challenge. I struggled with poor internet connection and unclean ice machines, which dampened the experience a bit.

Comfortable, cozy, charming.

I loved lounging by the indoor swimming pool, soaking up the sun and enjoying a relaxing swim. The leisure room was a great spot to unwind, with comfy seating where I could catch up on my favorite shows. Plus, the breakfast spread was a good way to start my day-so many tasty options to choose from!

would recommend 💖😊

I had a very positive experience during my stay. The staff was exceptionally friendly and efficient, making check-in a breeze. The room was comfortable, and I particularly appreciated the free in-room WiFi, which was crucial for my work needs. The business center was well-equipped for any presentations or work tasks. Additionally, I enjoyed a satisfying breakfast that included a good variety of options.

The location could be better. it's a bit noisy at times.